This is the BEST Mercedes-Benz dealership in America. Exceptional customer service. CARING techinicans, and HONEST salesperson, such as Brian Sheldon- who genuinely cares 4 customers and listens to their needs. He is the guy who will make your dreams come true... oh yea. THey have fresh baked cookies, cappuccino and drinks too. Free Complimentary car DETIAL during service = AWESOME.

- Natalie M.

Thank you so much Patrick for being a cut above all the rest. You even impressed my wife which is a miracle for she loathes car dealerships due to all the b.s.

You followed through with everything you said you would do and never once pressured us. We fully appreciate your style and genuine nature. Thank you again Patrick. When the time comes again to buy or lease we will be calling you.

- Darin

I had to bring in my husbands car for service and was pleasantly suprised by the customer service I received. I called to say that I was going to be late and they said don't worry, just come on it. I got there and was told that the 3 issues that I needed fixed would take about 1 1/2 hours. I was ready for the wait with a book and blackberry.
On top of being friendly and having comfortable seating areas, they also had free refreshments for those waiting and an assortment of magazines, newspapers and 4 computers to use. I got out of there in about an hour and they even washed the car for me.
Great customer service, I appreciate that!

- Jessica B.

Thanks so much to Danny Yerkanyan for helping me get my brand new GLK 2012. I shopped for 2 weeks all over Los Angeles and Danny was by far the one who went above and beyond to make sure I was happy with my new car!
It was by far my most pleasurable experience buying a car because there wasn't any hassle!! Danny is super nice and super accommodating. He wants to see his clients happy! He got me a better car than I had planned on getting and kept my payments where I wanted them. If you're in the market for a car then I would absolutely go see Danny Yerkanyan at Keyes Mercedes! I've already told my friends and family that he's the one to go to when they are ready for their next car!!
Plus, it's a brand new dealership! Super super nice inside and great waiting areas!!!!

- Maggie M.

Please thank Patrick and Mr. Munir for their excellent service and patience. This has been one of my best and unstressful car buying experience.  Thank you Alex for your excellent service as well.

Many Thanks,

- Riga

I am completely satisfied with the purchase. The buying experience was wonderful. Kris and his team Manager has done a great job. They were very professional and friendly. I had visited other dealers too but I am impressed with the service at keys and will not hesitate to recommend this dealership. Thanks (Kris and Donald (in service) for providing excellent service.

- Diljeet J.

I have been going to Keyes for my service for years because of the Best of the Best service adviser Michael Mokhtari. Now I am a HUGE fan of JORDAN in the sales department for his Honesty, simplicity and a no gimmicks no games easy way to purchase a vehicle. Jordan you have made me a fan, and I will never go elsewhere to purchase a car. THANK YOU!!!

- Chrissy K.

I am writing about the exceptional service I received from Bryan Lipps today when my Mercedes was disabled.--Not only did he call me in a short amount of time after Mercedes roadside assistance contacted your dealership, but he gave me an estimated time of arrival and was actually early. He knew right away that the problem I had starting my car was the keyes, not the battery. He gave me good advice suggesting that my husband bring me the other key -coming all the way from the Southbay an hour or more away-, before I consider towing to Keyes. Luckily my husband was home and brought me the spare key which started up the car right away. What impressed me so much about Bryan is that he called me once on my cell to see if my husband had arrived -a call which I did not hear and therefore did not pick up-, but he called me again shortly thereafter to make sure my husband arrived and I was able to start my car. He had assured me beforehand that should the second key not work, I could call him and he would send a tow truck.----Today was quite stressful for me, as my daughter-in-law was having surgery and I was in charge of picking up the children from school. Not only was I worried about her, but the thought of being unable to pick up the children was quite stressful. I had no one to call and had considered calling a cab if necessary. Needless to say, Bryan-s calm and reassuring demeanor was so appreciated.----Thank you so much for caring enough to employ Bryan Lipps. When roadside assistance is needed, someone like Bryan truly makes all the difference in the world.

- Marsha B.

Dear Keyes Mercedes,--Last Friday evening, My mercedes broke down while driving and I was referred to Keyes Mercedes to offer me a replacement vehicle. We received wonderful service and really enjoyed the GLK 350 replacement. So much that I decided to replace my wife-s car with a GLK. We came to the dealership this past Saturday evening and received the most outstanding service from Daniel Medina. I have many years of experience of purchasing cars -including 2 mercedes from Encino merc.- but this was by far our best experience. Everything went smoothly and comfortable and I wanted to share with you our wonderful experience. And we are very happy with the car.--Sincerely,--Erez and Rita G.

- Erez and Rita G.

I would like to express my appreciation for the outstanding service given to me by Mike Conover in the Service Department. Mike demonstrates that Keyes Mercedes has an individual that shows the utmost of commitment and respect for the customer, and will go out of his way to provide service second to none. If there is a Service Consultant Award of the Month, I would nominate for that and would, if possible, be happy to be present when the award is presented to him.

- Richard L.